How do I prove the ROI on CX?
Identify and Analyze Metrics and ROI. Find measurement gaps, identify key account relationships to reduce churn by prioritizing key accounts, and link customer experience to value. CX is an investment.
| CX Metric Gap Workshop | $250 |
| CX NPS and ROI | $250 |
| Key Account Matrix | Included |
| Total after discount | $500 |
CX link to Metrics